For users of BePark app

Get started with BePark

All about our products and services

What is BePark ?

What kinds of subscriptions can I purchase through BePark ?

Can I park my (cargo) bike in BePark parkings ?

Can I charge my electric car in BePark parkings ?

Is BePark available in my city ?

Can I park my truck/van ?

How does BePark work ?

Manage your account

All about managing your personal information

How to register on BePark ?

How do I update my payment method ?

How to add or update a license car plate ?

How to add or update my phone number ?

How do I update my personal information ?

How do I add my company details ?

How can I retrieve my password ?

How to delete my account ?

Payments & Billing

All about payments and invoices

How to cancel my booking ?

What payment methods are accepted on BePark ?

Where can I find my invoices ?

When will I receive an invoice for my purchase ?

My account is blocked, why ?

My invoice seems higher than expected ?

How to terminate my subscriptions ?

Why did my payment fail ?

Fix a problem

All about solving common problems

How do I troubleshoot the BePark Website ?

How do I troubleshoot the BePark app ?

Why do I get an error message when I try to enter the parking ?

A car is blocking the entry of my parking

I can't find an available BePark space to park my car/bike

I'm stuck in a parking. How can I get help ?

I want to talk with a customer support representative, how can I call you ?

Parking rules

All about the internal regulations

Where can I park my vehicule ?

Why did I receive a warning ?

How can I report an abuse on the parking ?

What Kind of vehicules are allowed in the parking ?

Can I park multiple vehicules in the parking ?

Can I store personal stuffs in the parking ?

Can I park my moto and my car together on one space ?

Do I really need a license plate on my vehicule ?

I have a NIGHT/WEEKEND subscription, can I park on public holidays ?